This is a translation. If it conflicts with the Turkish text, the Turkish text prevails.
As ML Teknoloji Yazılım Donanım Ticaret Limited Şirketi, we process the personal data you send us through netrelay.tr and netrelayiot.com as data controller under Turkish Law No. 6698 on the Protection of Personal Data ("KVKK").
This notice is given under Article 10 of KVKK and explains which of your data we process, for what purposes and on which legal grounds.
1. Data controller
- Company: ML Teknoloji Yazılım Donanım Ticaret Limited Şirketi
- Address: Derin Plaza, Kazımiye, Göreme. No:8 Kat:1 Da:107, 59860 Çorlu/Tekirdağ, Türkiye
- Email: [email protected]
- Registered email (KEP): [email protected]
- Phone: +90 850 303 00 59
2. Personal data we process
- Identity: your first name and last name.
- Contact: your email address and, if you choose to give them, your phone number, company or project name and country.
- Customer transaction: your question or message, the files you attach, and the quantity and use case in a purchase enquiry.
- Transaction security: your IP address and a one-way hash derived from it, the time of submission, the result of the Cloudflare Turnstile security check, and server access logs.
You do not need an account to use the site. The site does not track you for analytics, advertising or social media purposes.
3. Purposes
- Answering questions you send through the question form, the "Is it right for my project?" form and community questions.
- Assessing purchase and quotation requests, and sending you quotations and product information.
- Providing technical support and improving our products and documentation.
- Publishing answered questions on the FAQ page with any information that identifies you removed. Your name and contact details are never published.
- Preventing misuse of the forms and automated (bot) submissions, and keeping our systems secure.
- Meeting our legal obligations and protecting our rights in any dispute.
4. How we collect data and legal grounds
We collect your personal data electronically, partly by automated means, when you fill in the forms on the site or email us. We rely on the following legal grounds in Article 5(2) of KVKK:
- (c) It is directly related to entering into or performing a contract: purchase and quotation requests.
- (f) It is necessary for our legitimate interests, provided your fundamental rights and freedoms are not harmed: answering questions, technical support, form security and preventing misuse.
- (ç) It is necessary to comply with a legal obligation.
- (e) It is necessary to establish, exercise or protect a right.
We do not ask for your explicit consent for this processing. Whether you send a form is up to you, but we cannot answer your request without the required fields.
5. Transfers
- To our hosting and email service providers, only as far as needed to provide those services.
- To Cloudflare, Inc. for form security: your IP address and browser information during the Turnstile check.
- To competent public authorities and courts on request, as far as the law requires.
We do not sell your personal data and we do not share it with third parties for marketing.
Cloudflare, Inc. is based in the United States and provides its service through servers worldwide. The servers of our email and hosting providers may also be located outside Türkiye. These transfers are made in line with the conditions of Article 9 of KVKK.
6. Retention
- Questions and quotation correspondence: 2 years after your request is closed. Correspondence that leads to a sale is kept for the periods required by the Turkish Commercial Code and the Tax Procedure Law.
- One-way hash of your IP address: 24 hours, to prevent misuse.
- IP address of a connection blocked for misuse: until the block is lifted.
When a retention period ends, the data is deleted, destroyed or anonymised.
7. Your rights under Article 11 of KVKK
- To learn whether your personal data is processed.
- To request information about the processing if it is.
- To learn the purpose of the processing and whether the data is used for that purpose.
- To know the third parties in Türkiye or abroad to whom the data is transferred.
- To have incomplete or inaccurate data corrected.
- To have the data deleted or destroyed under the conditions of Article 7 of KVKK.
- To have corrections, deletions and destructions notified to the third parties the data was transferred to.
- To object to a result against you that arises solely from automated analysis of your data.
- To claim compensation if you suffer damage because of unlawful processing.
8. How to apply
To exercise your rights, send your request in line with the Communiqué on the Procedures and Principles of Application to the Data Controller, in one of these ways:
- A signed letter, by post or by hand: Derin Plaza, Kazımiye, Göreme. No:8 Kat:1 Da:107, 59860 Çorlu/Tekirdağ, Türkiye
- Registered email (KEP): [email protected]
- From the email address you previously gave us and that is in our records: [email protected]
Your request must include your first and last name, your signature (for written requests), your Turkish ID number or, if you are not a Turkish citizen, your nationality and passport or ID number, your postal address, your email address and phone number if any, and what you are asking for.
We answer within 30 days at the latest and free of charge. If the request involves an extra cost, a fee may be charged according to the tariff set by the Personal Data Protection Board. If you are not satisfied with our answer, you can complain to the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).