This is a translation. If it conflicts with the Turkish text, the Turkish text prevails.
This policy summarises how we handle your personal data when you visit netrelay.tr and netrelayiot.com or contact us.
Details about the purposes, legal grounds and your rights under Turkish data protection law are in the KVKK notice.
In short
- You do not need an account to use the site.
- We do not use analytics, advertising or social media tracking tools.
- We only process the information you send us yourself through the forms or by email, and the technical data needed to keep the forms secure.
- We do not sell your data.
Data controller
- Company: ML Teknoloji Yazılım Donanım Ticaret Limited Şirketi
- Address: Derin Plaza, Kazımiye, Göreme. No:8 Kat:1 Da:107, 59860 Çorlu/Tekirdağ, Türkiye
- Email: [email protected]
- Registered email (KEP): [email protected]
- Phone: +90 850 303 00 59
Information we collect
- Question form, "Is it right for my project?" form and community questions: your name, email, optional phone and company or project name, your question and any attached files.
- International purchase form: your name, company, email, phone, country, quantity, use case and message.
- Technical data: IP address, browser information, server access logs and the Cloudflare Turnstile check result.
- Preferences stored on your device: your language and theme choice. See the Cookie Policy for details.
How we use it
- To answer your questions and provide quotations and technical support.
- To publish answered questions on the FAQ page with any information that identifies you removed.
- To prevent misuse of the forms and keep the site secure.
- To meet our legal obligations.
We do not send newsletters or marketing emails.
Sharing and international transfers
We share your information only with our hosting and email providers, with Cloudflare, Inc. for form security, and with competent authorities where the law requires it. These providers' servers may be located outside Türkiye; transfers are made in line with the applicable law.
The stores listed on the Buy page have their own privacy policies. When you go to their websites, their rules apply.
Retention and security
We keep correspondence for 2 years after your request is closed, and correspondence that leads to a sale for the periods required by commercial and tax law. The detailed periods are in the KVKK notice.
The site is encrypted with HTTPS. For form rate limiting we keep only a one-way hash of your IP address. Only our authorised staff can access the information you send, through a password-protected admin panel.
Your rights
If you contact us from Türkiye, you can exercise your rights under Article 11 of KVKK in the ways described in the KVKK notice.
If you visit from the European Economic Area or a country with similar laws, you have the right to access, correct and erase your data, to restrict processing, to data portability and to object. You can also complain to the data protection authority in your country.
For any request: [email protected]
Children
Our site is not directed at anyone under 18, and we do not knowingly collect personal data from children.
Changes
We update this policy when needed. The date of the last update is shown at the top of the page.